We are accepting applications for the following position:
HOUSEMAN
The Houseman is responsible for cleaning and maintaining the public areas of the hotel, assisting room and laundry attendants, assist maintenance staff and responding to guest requests.
RESPONSIBILITIES INCLUDE:
-Assist housekeepers with related duties including stocking linen carts, changing bed linens, removal of refuse, prepare room supplies; ensure supplies are ready and available.
-Provide professional, friendly and attentive service to guests; proactively anticipate guests needs, respond promptly to inquiries and requests.
-Be familiar with property amenities and services.
-Adhere to cleaning procedures and carry out duties in accordance with health and safety protocols.
-Coordinate with various departments to ensure rooms and hotel areas are ready to receive guests; support front desk with room deliveries.
-Maintain common areas including hallways, lobby, pool area; undertake deep cleaning projects and floor care as required.
-Collaborate and communicate with internal departments to ensure guest satisfaction during their stay.
-Properly store inventory of cleaning related supplies including room amenities.
-Communicate with others efficiently to ensure all tasks are completed in an effective manner.
-Report any observed damage, repairs or replacements required to equipment and/or rooms immediately to Housekeeping Supervisor.
-Other related duties may be assigned from time to time.
QUALIFICATIONS:
-Minimum 1 year of directly related experience in housekeeping within a hotel.
-High school or equivalent education required.
-Strong multi-tasking and problem solving skills.
-Able to effectively deal with internal and external customers.
-Able to troubleshoot effectively.
-Detail-oriented, performing work accurately, in an organized and efficient manner.
-Able to work indoors and outdoors as required to carry out duties; lift up to 30lbs on a regular basis; sit, stand, walk for an extended period of time
-Must be comfortable working a flexible schedule and have the ability to work outside of normal business hours including evenings, weekends and public holidays, as needed
BENEFITS: In accordance with CI Labour Act
Full Time position up to 45 hours per week
Location: Hampton by Hilton, Grand Cayman, Cayman Islands
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
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