Warehouse and Customer Service Assistant.

We are seeking a reliable and customer-focused Warehouse and Customer Service Assistant to support efficient warehouse operations through accurate inventory control, safe material handling, organized storage, and professional customer service.

Key Responsibilities:
• Receive, inspect, and record incoming materials in accordance with company procedures.
• Organize and label warehouse stock, pack goods, and restock the showroom or sales floor.
• Maintain the accuracy of stock levels through proper documentation and periodic inventory audits.
• Operate forklifts, pallet jacks, delivery vehicles, and warehouse equipment in a safe and responsible manner.
• Assist in preparing customer orders and deliveries according to invoices and paperwork.
• Maintain warehouse safety, cleanliness and security protocols daily.
• Provide excellent customer service to customers and fellow team members.
• Assist customers and sales staff with product inquiries and order status updates.
• Assist with loading and unloading containers, as well as organizing special orders.
• Maintain the cleanliness, organization, and overall upkeep of the warehouse and surrounding grounds.
• Report any discrepancies, damages or product shortages to management.

Requirements:
• Minimum 3 years’ relevant warehouse and customer service experience.
• Strong communication, organizational, and customer service skills, with attention to detail.
• Ability to manage multiple tasks and work efficiently in a fast-paced environment.
• Knowledge of workplace safety, inventory control, and safe material handling.
• Physically capable of lifting, moving, and organizing stock.
• Basic computer, reading, writing, mathematical, and measurement skills.
• Ability to safely operate forklifts and warehouse equipment; forklift certification is an asset.
• Ability to work indoors and outdoors in varying conditions.
• High school diploma or equivalent required.
• Valid driver’s licence is an asset.
• Must successfully pass a pre-employment drug screening.
Working Hours: 45 hours per week, Monday through Saturday.