Web3 Client Relationship Manager.

The Web3 Client Relationship Manager will oversee client portfolios, business development, management of project teams, and the continuous improvement of workflows and training programs. The ideal candidate will be responsible for maintaining high-quality deliverables and ensuring client satisfaction through efficient project management and team collaboration.

Key Responsibilities Includes:
● Client Portfolio Management
● Business Development
● Team Management
● Process Improvements
● Training and Development
● Quality Assurance
● Treasury Management Advisory

The role involves managing a diverse client portfolio with a focus on Project Management, Operations, Token Operations and Treasury Management Advisory, including serving as a primary contact for clients and overseeing project deliverables. It entails business development through initiating proposal discussions and maintaining communication with potential clients until onboarding. The position requires conducting regular meetings with Project Managers to ensure efficient time allocation and managing monthly check-ins with Finance Associates to track progress, with a strong emphasis on transparency and accountability. Additionally, the position requires knowledge and experience of treasury management principles, activity, market structure & availability and execution advisory. Finally, it involves spearheading process improvements to enhance productivity, designing training programs for team skill enhancement, and ensuring quality assurance across all projects by working closely with the management team to uphold standards and implement effective review processes.

In addition to all responsibilities, Web3 Client Relationship Managers must possess an accounting designation (CA/CPA/ACCA or equivalent). At least five years of relevant accounting experience, at least two years of experience working in Digital Assets/Web3/Crypto, and at least two years of client-facing management experience are required. Additionally, the candidate must demonstrate a demonstrated ability to prepare and deliver presentations, as well as work directly with clients and service providers.