Senior Manager – Portfolio Operations.

Harmonic Fund Services
Harmonic is one of the largest independent fund administrators, delivering a range of services and technology to private debt, hedge funds, fund of funds, private equity funds, private banks, pension funds and family offices. With our experienced professionals and technology, we support a dynamic and complex industry characterized by new financial products, trading strategies and capital markets. Harmonic is service-oriented and technology-intensive, providing comprehensive services and software that includes operations outsourcing, custom development, and technology for global investment managers.

Senior Manager - Portfolio Operations

Responsibilities for this position include overseeing the Managers and other Operations Team members that are responsible for the following: data entry/management; reconciliations; loan transaction processing; fund accounting; and ad hoc reporting. They will work closely with the Operations Team to ensure that all client deliverables, as set out in the relevant service agreement(s), are completed as required and will also act as the primary point of escalation for any issues raised.

ESSENTIAL FUNCTIONS
General Responsibilities
 Manage the Operations team ensuring agreed deliverables to internal and external stakeholders are met. Special project delegation and/or management
 Security transactions capture, processing, pricing, corporate actions processing
 Serve as the senior escalation point for settlement and operational issues, providing leadership in issue resolution, engaging with trading counterparties as required, and escalating significant risks or concerns to the appropriate management level to ensure timely and effective outcomes
 Deliver accurate daily, weekly and monthly position and cash reconciliations
 Work with brokers and investment managers to investigate and resolve reconciliation breaks
 Partner with internal accountants to ensure valuation integrity
 Assist with transparency reporting preparation
 Participate in discussions regarding enhancements to the team’s operating model, collaborating with internal and external partners to identify opportunities for improving processes, procedures, and overall operational efficiency
 Perform all duties to a consistently high level over a sustained period

Managerial Responsibilities
 Manage team resource allocation, regular performance reviews, recruiting and training of Assistant Managers
 Conduct performance reviews for direct reports

JOB QUALIFICATIONS
 Qualifications: A university graduate with a professional accounting qualification (CA, CPA, CGA, CMA or equivalent)
 Experience: 7+ years’ experience in a similar or combined role working with complex securities and derivative products with detailed knowledge of trade booking, settlement, reporting & reconciliations, of which at least 2 must be at Manager level
 Knowledge: High level of expertise and technical knowledge of alternative investment products, the offshore financial services industry including system technology, portfolio valuation, accounting, share transfer and registration, prime brokerage, financing and custody

TECHNICAL REQUIREMENTS
 A sound working knowledge of all Windows applications and knowledge of fund accounting applications
 Minimum of 3 years’ experience working with FM3 software required

GENERAL SKILLS & ABILITIES REQUIRED
 Strong Communication Skills: Demonstrates excellent verbal and written communication, active listening, and the ability to adapt messages to diverse audiences. Creates clear, accurate documentation, communicates differing perspectives effectively, and provides and receives constructive feedback to support collaboration and business outcomes
 Workflow and Problem-Solving Acumen: Applies analytical and conceptual thinking, along with a proactive problem-solving approach to identify issues, evaluate options, and recommend effective solutions. Demonstrates initiative, sound judgment, and a strong work ethic while supporting business objectives
 Self-Driven Productivity: Demonstrates intrinsic motivation and perseverance, managing workloads independently while maintaining consistent quality and meeting objectives without external prompting.
 Meticulous Attention to Detail: Produces accurate, high-quality work by applying a thorough and detail-oriented approach to analysis, documentation, and deliverables while maintaining a focus on quality and accuracy
 Relationship and Client Orientation: Builds and sustains professional connections, interprets stakeholder expectations, and responds with empathy, respect, and service-minded adaptability. Demonstrates the ability to influence stakeholders and work collaboratively with them to identify, evaluate, and determine acceptable solutions that meet business needs
 Time Management and Prioritization Skills: Demonstrates strong organizational abilities and effectively manages multiple priorities in a fast-paced environment. Plans and organizes work efficiently, adapts to changing demands, and consistently delivers results within established deadlines
 Interpersonal and Sociable Engagement: Demonstrates maturity, confidence, and professionalism in interactions with others while working effectively both independently and as part of a team. Establishes and maintains excellent relationships and fosters a positive team atmosphere with internal staff to achieve key objectives. Consistently demonstrates integrity, accountability, and ethical decision-making in all interactions and business activities
 Adaptability and Flexibility: Quickly adjusts to changes in workflows, client needs, or organizational priorities while maintaining performance, resilience, and solution-oriented focus
 Critical Thinking and Decision-Making Capacity: Evaluates situations methodically, considers alternative strategies, and implements practical solutions that balance organizational goals and operational constraints
 Strong Leadership & Managerial Skills: Approachable and effective leader with a proven ability to motivate teams, foster collaboration, manage performance, support employee development, and drive business objectives

SALARY and BENEFITS
- Salary USD$ 120,000 to $ 140,000
- Vacation – 25 days
- Standard Sick & Compassionate per law
- Pension – standard per law of 5% up to cap
- Health – 100% of employee only cost on a premier plan
- Annual discretionary bonus
- Relevant professional qualifications subscriptions covered up to US$1,500 per annum.
- Working hours, Job type, and location
o Hours: 8:30 am – 5:30 pm Monday to Friday
o Job Type: Full-Time permanent position
o Location: Full-time in office – Cayman Corporate Centre