Cashier/Sales Assistant.

Welcome to Phoenix International Investment Group Ltd.! Phoenix is the parent company of Reflections Discount Club Ltd., Food 4 Less Ltd., Liquor 4 Less, Hemp & Tobacco, and two Rubis Gas Stations. Our operation primarily consists of retail stores specializing in men and women apparel, wines and spirits, tobacco products, gas, and grocery items.

This Job Description forms part thereof the Contract of Employment.

Job Description

1. Greet & assist customers in a polite manner.
2. Assist with the cleaning of store/change room/warehouse/rest room and storefront areas.
3. Assist with maintaining neat and orderly merchandize display units (shelves, racks, etc.).
4. Assist with unloading shipments/deliveries.
5. Assist with general maintenance.
6. Assist with tagging/pricing/merchandizing of goods.
7. Assist with changing window/store displays.
8. Ensure general safety of stock and all other company property.
9. Accept payment for merchandise from customers in the form of cash/cheques/or credit/debit cards, and process accurately through the cash register.
a. In the case of cheque and credit/debit card payments, request identification prior to executing the sale to ensure that the customer is in fact the account/card holder.
b. This information should be recorded on the reverse of the cheque or credit/debit card receipt. (Cashiers are held accountable in any instances where this information was not obtained and recorded, and the transaction is subsequently deemed to have been fraudulent. Cashiers are also held accountable for shortfalls in cash).
10. Ensure register areas (including counters, showcases and drawers) are kept tidy and secure.
11. Ensure adequate supplies of cash register/credit card rolls and gift certificates are kept on hand.

In addition, all staff are expected to follow the Company policies listed below:

1. Courtesy and respect must always be shown to all customers. Customer service is the key to success.
2. Follow published work schedules and strictly adhere to times indicated thereon.
3. No eating, drinking, smoking, chewing gum in the stores.
4. We have a zero-tolerance policy with regards to drugs and alcohol, and we reserve the right to test, and to terminate any employee who is confirmed to have a problem.
5. Use of cellular phones during working hours is prohibited. Cellular phone use should be reserved for breaks and lunch hours.
6. Maintain a clean, smart appearance at all times. (Staff are issued with shirts and these should be worn as directed.)

PLEASE REFER TO THE EMPLOYEE HANDBOOK FOR A MORE COMPREHENSIVE LOOK AT COMPANY POLICIES, PROCEDURES AND EXPECTATIONS.

Qualifications required for the role include 1-2 years of relevant experience, as well as strong customer service and sales skills. The candidate must be willing to work shift hours, public holidays, and weekends. The candidate must be well-groomed, a team player, and able to work well under pressure. Punctuality and reliability are absolutely essential.