Palm Heights is seeking an accomplished Assistant Director of Food & Beverage to support the strategic and operational leadership of our highly regarded dining, bar, beach, pool, and event offerings. This is a senior management role ideal for a dynamic hospitality professional with a passion for culinary excellence, luxury service, team development, and operational execution.
Key Responsibilities
• Support the Director of Food & Beverage in the leadership and management of all Food & Beverage operations across the property.
• Assist in maintaining operational excellence across restaurants, bars, beach and pool service, and special events.
• Ensure service standards consistently reflect Palm Heights’ ultra-luxury positioning and creative identity.
• Assume oversight of all operations including shift duties.
• Monitor guest feedback and collaborate with operational teams to drive continuous improvement and innovation.
• Support outlet leaders in maintaining distinctive concepts while ensuring alignment with the Palm Heights brand.
• Assist in the development and implementation of new dining experiences, activations, and guest engagement initiatives.
• Lead, coach, and motivate department managers and supervisors to achieve operational and service excellence.
• Oversee daily staffing, scheduling, training, and performance management initiatives.
• Support budgeting, forecasting, reporting, and analysis and cost-control measures across all Food & Beverage outlets.
• Ensure compliance with all health, safety, hygiene, and regulatory requirements.
• Foster strong relationships with suppliers and vendors aligned with the brand’s quality standards.
• Promote sustainability initiatives and responsible operating practices throughout the department.
Qualifications
• Proven management experience in luxury or ultra-luxury hospitality environments.
• Experience overseeing multiple Food & Beverage outlets within a resort, hotel, or destination dining environment.
• Strong operational expertise with a hands-on leadership approach.
• Sound financial acumen, including budgeting, forecasting, labor management, and cost control.
• Exceptional interpersonal, communication, and team-development skills.
• Deep understanding of luxury service principles and guest experience excellence.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• Passion for food, beverage, hospitality, and experiential dining concepts.
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
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