Tour Guide / Shuttle Driver.

Cayman Crystal Caves, home to Cayman’s only world-class underground attraction, is seeking enthusiastic individuals to join our team. If you enjoy working in a beautiful natural environment, delivering exceptional customer service, and meeting new people every day, Cayman Crystal Caves may be the perfect place for you.

Responsibilities
• Provide a premium tour experience for all guests.
• Safely transport guests to and from the caves and designated pickup points.
• Ensure company vehicles and equipment are properly maintained and in good working condition.
• Engage with guests from around the world, sharing Cayman’s culture, unique geological features, flora, endangered species, and wildlife found at Cayman Crystal Caves.
• Lead safe, informative, and entertaining guided tours.
• Present tour information clearly in English and at least one additional language.
• Maintain and enforce all site safety and security protocols for guests, yourself, and colleagues.
• Maintain First Aid/CPR/AED proficiency through company-assigned training and provide aid promptly and appropriately when required.
• Assist with guest check-in, crowd management, and any other duties related to your position as assigned by your supervisor.

Requirements & Skills
• A genuine passion for service and hospitality.
• Able to walk and stand for extended periods in hot, humid and uneven outdoor conditions.
• Commitment to maintaining a healthy lifestyle and sound mind, with the physical ability to perform all job tasks.
• Fluency in English and at least one additional language.
• Friendly, outgoing and professional manner.
• Strong public-speaking and storytelling skills.
• Dependable, punctual and comfortable working as part of a team.
• Strong determination and diligence in maintaining the safety and security of persons and property.
• Consistent compliance with the law and all company policies.
• Clean driving record and possession of a valid Group 2/3 driver’s license.
• Clean criminal record.
• Willingness to learn new skills and acquire new knowledge.
• Ability to form and maintain positive working relationships with management, colleagues, guests, and external partners, regardless of age, gender, or ethnicity.
• Knowledge of Caymanian culture, local history, geology, or the natural environment is an advantage.
• Previous experience in tourism, hospitality, education, or customer service is preferred, but training can be provided.
• Availability to respond to work demands on any day, including weekends and public holidays.

How to Apply
Please email your résumé and cover letter outlining the languages you speak and your relevant experience to: info@caymancrystalcaves.com awhittaker@caymancrystalcaves.com