PBS Cayman (Productive Business Solutions Technologies (Cayman) Limited / CBM Ltd) is looking for a hands-on, customer-focused Service Technician to join our Service team. You’ll install, maintain and repair the technology our customers depend on every day – from printers to ATMs, network equipment and software – and be the first person on site for customers in your area.
WHAT YOU’LL DO
Reporting to the Technical Service Manager, you will:
• Respond quickly to customer installation, maintenance and service calls, and get customers back up and running.
• Install, set up, test and calibrate equipment, including NCR ATMs, printers and other hardware.
• Carry out regular preventative maintenance – cleaning, calibrating and adjusting equipment to keep it performing at its best.
• Support customers across hardware, networking, multi-vendor equipment and software.
• Keep accurate records of your service work and handle customer information in confidence.
Hours: Monday to Friday, 8:00 a.m. – 6:00 p.m., with occasional weekend work based on client needs.
WHAT YOU’LL BRING
• A bachelor’s degree.
• 3 to 4 years’ experience in a similar role.
• A valid driver’s licence.
• Strong customer service skills and the confidence to work independently.
WHAT WE OFFER
• A competitive salary paid monthly.
• Health insurance and pension.
• Vacation leave.
• Varied, hands-on work across ATMs, print, networking equipment and software.
BEFORE AN OFFER IS MADE
We will ask for a completed application form, a health and physical report, a police clearance, and proof of a valid driver’s licence.
This is one (1) vacancy. In keeping with WORC requirements, applications from Caymanians, spouses of Caymanians, and holders of a Residency and Employment Rights Certificate (RERC) who are qualified and willing to fill the position will be given first consideration.
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
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