Public Area Attendant.

The Role

The Public Area Attendant is responsible for maintaining the cleanliness, hygiene, and overall presentation of all public and back-of-house areas of the hotel to the highest standards. This role ensures that all guest-facing spaces are immaculate, well-maintained, and reflective of luxury service experience.

Key Responsibilities

Cleaning & Maintenance of Public Areas

Clean and maintain all public areas, including lobby, entrance, corridors, elevators, restrooms, restaurants, function rooms, and recreational facilities
Ensure floors, carpets, furniture, fixtures, and glass surfaces are spotless and well-presented
Regularly clean and sanitize high-touch areas such as door handles, elevator buttons, and handrails
Ensure public restrooms are clean, fully stocked, and maintained at all times.
Ensure all glasses are clean and maintain on daily basis.
Ensure all check lists are Up to date.
Perform Monthly scheduled deep cleaning projects as assigned.

Guest Experience & Service

Uphold luxury philosophy of intuitive and anticipatory service
Be visible, courteous, and responsive to guests while working in public areas
Assist guests with directions and basic information when required
Maintain a professional appearance and demeanor at all times.
Cleaning Equipment & Supplies

Use cleaning equipment and chemicals properly and safely
Maintain cleanliness and readiness of tools, machinery, and janitorial carts
Monitor supply levels and inform the Supervisor of any shortages
Ensure proper storage of cleaning chemicals and materials
Coordination & Communication

Communicate effectively with Supervisors regarding assigned tasks and completed work
Report maintenance issues, damages, or safety concerns promptly
Coordinate with Engineering and other departments as needed
Ensure timely response to cleaning requests and urgent situations
Hygiene, Safety & Compliance

Follow all hygiene, sanitation, and cleanliness standards
Adhere strictly to health and safety regulations
Use personal protective equipment (PPE) as required
Report any accidents, hazards, or unsafe conditions immediately
Support to Operations

Assist with special cleaning projects, events, or high-traffic periods
Support housekeeping operations during peak times as required
Help maintain a clean and organized back-of-house environment
Additional Requirements: This job description is not an exhaustive list of all job functions required for this position. Additional duties may be assigned as needed based on business demands.

Qualifications & Experience

High school diploma or equivalent (hospitality training preferred)
Previous experience in housekeeping or cleaning roles is an advantage (luxury hotel experience preferred)
Physically fit and able to perform cleaning tasks and stand for extended periods
Basic understanding of cleaning methods and hygiene standards
Basic English communication skills
Positive attitude and willingness to learn
Attention to detail and cleanliness standards
Strong work ethic and reliability
Guest-focused service mindset
Teamwork and cooperation
Time management and efficiency
Professional appearance and attitude