Multipurpose Associate/Kitchen Helper.

Job Summary: Multi-Purpose Associate & Kitchen Helper is a dynamic role that combines kitchen responsibilities with front-of-house retail and cashier duties. This position involves providing exceptional customer service, operating the POS system, handling cash transactions, and assisting with the preparation and packaging of food items, all while ensuring high standards of food quality. The ideal candidate will be comfortable working in the kitchen while also engaging with customers in a friendly, professional manner during cashier and retail service.
Key Responsibilities:
• Customer Service:
o Greet customers and provide excellent service, addressing inquiries, taking orders, and handling requests efficiently.
o Assist customers in selecting menu items or retail products, offering advice and recommendations as needed.
o Handle any customer issues or complaints in a professional and courteous manner.

• Retail and Cashier Duties:
o Operate the point-of-sale (POS) system to process transactions, including handling cash, credit, and debit payments accurately.
o Monitor and restock retail shelves, ensuring products are displayed attractively and kept in proper inventory.
o Provide information about retail products, including any food or merchandise available for sale.
o Manage cash drawer, balance register, and reconcile daily sales at the end of each shift.

• Order Taking and Fulfillment:
o Take customer orders both in person and over the phone, ensuring clarity and accuracy.
o Pack and prepare takeout orders for customers, ensuring all items are included and properly packaged.
o Deliver food to customers when required, ensuring timely and accurate service.

• Food Preparation & Cooking:
o Prepare, cook, and present menu items according to restaurant standards.
o Follow recipes and food preparation guidelines to ensure consistency and quality in all dishes.
o Maintain a clean and organized kitchen workspace, adhering to all food safety and hygiene regulations.
o Monitor cooking times and temperatures to ensure that food is cooked to the correct specifications.

• Kitchen and Front-of-House Cleanliness:
o Ensure cleanliness in both kitchen and retail areas, including counters, shelves, and dining spaces.
o Assist with washing dishes, sanitizing workstations, and cleaning equipment at the end of each shift.

• Inventory Management:
o Monitor inventory levels in both kitchen and retail areas, ensuring sufficient stock of ingredients, retail items, and packaging materials.
o Communicate with management about stock needs and assist in placing orders when necessary.

• Health and Safety Compliance:
o Follow all health, safety, and food handling regulations to ensure the kitchen and retail spaces comply with local health codes.
o Participate in regular cleaning duties to maintain sanitation standards in both the kitchen and front-of-house areas.
Qualifications:
• Education: High school diploma or equivalent is preferred.
• Experience:
o Previous experience in a cooking or kitchen role is required.
o Customer service or cashier experience in a retail or foodservice environment is an advantage.
• Skills:
o Strong multitasking ability to manage both cooking and retail responsibilities.
o Excellent customer service and communication skills.
o Basic knowledge of food safety standards and kitchen hygiene practices.
o Ability to operate POS systems and handle cash transactions accurately.
o Attention to detail, particularly in food preparation and presentation.
• Physical Requirements:
o Ability to stand for long periods, lift up to 25 pounds, and work in both kitchen and retail environments.
Working Conditions:
• The position involves working in a fast-paced restaurant and retail environment, with a mix of kitchen duties and customer interaction.
• The role requires working during peak hours, including evenings, weekends, and holidays.
The Multi-Purpose Associate and Kitchen Helper may be required to assist with various tasks in both front-of-house and back-of-house areas as needed.

What We Offer:
• Competitive salary.
• Opportunities for professional growth and career advancement.
• Comprehensive benefits package, including health insurance, pension and group wide food & beverage discounts.
• A supportive and dynamic work environment.
• The chance to be part of a prestigious restaurant group dedicated to growth and culinary excellence.
How to Apply:
Interested candidates are invited to submit their resume, a cover letter detailing their experience, culinary philosophy, and a portfolio showcasing their work to careers@primegroup.ky with the subject line "Multi-Purpose Associate and Kitchen Helper Application- [Your Name]".
Join us at Prime Group Ltd. and bring your culinary passion to a team that values tradition, innovation, and excellence.
Please note that if you have not received a response within two weeks of applying, please consider your application unsuccessful.