General Manager.

The Insurance Company of the West Indies (Cayman) Ltd. is looking for a General Manager. (Only Caymanians/Resident Holders need apply)

Duties and Responsibilities:
• Responsible for planning, directing, and controlling all activities and operations, and its branches, required to achieve the Company’s objectives.
• Plan and meet budgetary targets in New and Renewed premium income while achieving a loss ratio consistent with agreed annual budgets, motivate and supervise all staff, be responsible for preparing daily, weekly, monthly, and annual reports as is required by the Group Head Office.
• Ensure that all policies and endorsements are issued effectively and efficiently, in keeping with the Company’s image of excellent service and ensure accurate record-keeping, facilitate speedy decision-making, supplying pertinent information to the Head Office.
• Ensure the timely collection of premiums for new and renewed business in accordance with Company policy and agreed plans and ensure all claims are settled within a reasonable time and in a manner consistent with the Company’s mission.
• Keep the Head Office abreast of any developments in the Cayman Islands and the Insurance Industry and make suggestions about our products, competitors, and marketing thrust.
• Perform efficiently and effectively in all the above to ensure our clients are satisfied with the service.
• Enhance profitability and work alongside the Group Compliance Office to ensure the company complies with the local regulatory agency.
• Conduct and review appraisal of Staff performance.
• Assess the need for on-the-job personnel training and develop programs to achieve this.
• Attend Regional Managers’ meetings and other functions.
• Visiting all Agents, Brokers and Overseas Branches related to the Company
• Ensure that the terms and conditions of reinsurance treaties are complied with, and adequate reinsurance is in place for all risks underwritten.

Required Skills/Education:
• Bachelor’s degree in business administration or social studies
• Computer Literate with experience in Microsoft Suite, Power BI
• ACII or equivalent qualification
• Highly skilled in utilizing the Underwriter Insurance Database System
• Human Resource Training would be an asset.
• Strong Customer Relations skills
• Exceptional analytical and communication skills

Specialized Techniques/Knowledge:
• Knowledge of all classes of General Insurance.
• Ability to display tact and diplomacy with proven negotiation skills.
• Highly skilled in underwriting and claims handling for all lines of general insurance
• Experience in Business and product development on a regional level, including spearheading new product development and solutions for corporate clients and financial institutions.
• Ability to train and motivate staff
• High level of Human Relations and Time Management Skills

The salary range is CI$110,000 to CI$137,000 per annum depending on qualifications, knowledge and experience working 40 hours per week. Benefits as deemed by law.

Working Hours: Monday to Friday 8:30am to 4:30pm
Please send your cv to: rwilks@icwi.com