Full-Time Office Clerk.

Job Requirements for Full-Time Office Clerk

1. **Experience**
- Minimum of 5 years of experience working in a janitorial company, with strong familiarity in managing cleaning schedules and client requests.
- Proven proficiency in ZenMaid software for booking, scheduling, and managing appointments is a must.

2. **Education**
- High school diploma or equivalent; a degree or diploma in office administration or a related field is preferred.

3. **Communication Skills**
- Excellent verbal and written communication skills in English.
- Professional phone etiquette and the ability to handle a high volume of calls and emails daily.
- Ability to clearly and professionally communicate with staff and clients, both verbally and in writing.

4. **Technical Skills**
- Proficiency in QuickBooks for invoicing, payments, and basic accounting tasks.
- Proficiency in office software such as Microsoft Office (Word, Excel, Outlook).
- Experience with office machines like copiers, scanners, and card machines.
- Basic math skills for processing invoices and payment receipts.

5. **Organizational Skills**
- Strong organizational and multitasking abilities, especially in a fast-paced environment.
- Meticulous attention to detail for managing appointments, filing documents, and processing payments.
- Ability to keep records and files well-organized and up-to-date.

6. **Time Management and Flexibility**
- Able to work 45 hours per week, including weekends and public holidays as required.
- Flexibility to cover for domestic helper or babysitter roles when needed.
- Willingness to perform various tasks, including errands, as part of daily responsibilities.

7. **Driver’s License and Transportation**
- Valid driver’s license and clean driving record, with the ability to use the company vehicle for errands. Must be at least 25 years of age as per insurance policy for the company's fleet.

8. **Problem-Solving and Adaptability**
- Quick thinking and resourcefulness in managing unexpected situations, such as staff shortages.
- Ability to adapt to various tasks, from clerical work to filling in as a helper or babysitter when needed.

9. **Customer Service and Interpersonal Skills**
- Strong customer service orientation with a professional and helpful demeanor.
- Ability to work effectively with team members and maintain positive relationships with clients.

10. **Physical Requirements**
- Ability to sit, stand, or perform minor physical tasks, such as lifting light files, as required in an office setting.
- Physically capable of performing domestic helper or babysitting duties when filling in.

11. **Legal and Employment Status**
- Authorized to work in the area (work permit may be required).
- Willingness to follow company policies and uphold the professionalism expected at TPMN.