Food & Beverage Server.

Purpose of Role
To provide excellent service to customers by preparing quality beverages and food items, maintaining a clean and welcoming environment, and supporting overall restaurant operations in line with The Diner’s standards.
Key Responsibilities
- Prepare and serve coffee, beverages, and food items to The Diner’s quality standards.
- Greet customers warmly and take accurate food and drink orders.
- Maintain cleanliness of the coffee station, service areas, dining area, and restrooms.
- Adhere to hygiene and food safety protocols.
- Manage inventory of supplies, restock as necessary, and assist with deliveries.
- Handle cash and electronic payments responsibly using the POS system.
- Support team members and assist in opening and closing duties.
- Follow all workplace health & safety and labour regulations.
- Represent The Diner positively with professionalism and hospitality.
Skills and Attributes
- Strong customer service orientation and communication skills.
- Ability to work efficiently under pressure and in a team environment.
- Attention to detail, punctuality, and reliability.
- Basic numeracy and cash handling skills.
- Flexibility to work weekends, evenings, and holidays as required.
Performance Indicators
- Customer satisfaction feedback.
- Quality and consistency of beverages and food served.
- Compliance with hygiene and safety standards.
- Team cooperation and reliability.
- Attendance and punctuality.