F&B Host/Busser Runner.

Food and Beverage Host Team Member Job Description

Summary:
The ultimate goal of the Food and Beverage Host Team Member is to create “Raving Fan Guests”. You
will be responsible for a wide variety of tasks all to be performed with the sole purpose of exceeding guest
expectations. You will be given responsibility for assuring the highest quality of guest service, and for
assuring the best dining experience for each and every guest.

Responsibilities:
We serve fantastic food and drinks -- and we do it in a bright, clean, friendly, and fun place. To do this,
everyone here will work as a team. Each member of the team is dedicated to outstanding service. You will
develop new skills always working towards the goal of improving the service to our guests. The following is
a list of opportunities and types of situations for which you may be responsible:
• Solving all guest situations politely and pleasantly
• Operating a state-of-the-art Point of Sale cash register computer, including cash handling
• Responding professionally to telephone inquiries and orders
• Replenishing, organizing and displaying miscellaneous merchandise and supplies
• Operating a state-of-the-art computerized Seating System
• Greeting every guest in a polite and professional manner, if needed with a specific spiel
• Escorting guest to tables and using dialogue that is professional, polite and engaging
• Organizing ones responsibilities to ensure efficiency and effectiveness
• Outstanding ability to handle multiple guest inquiries at the same time
• Constant attention to keep all areas clean and presentable--including bathrooms
• Doing inventories and using a variety of check lists
• Opening the restaurant in the morning including complete set-up
• Closing the restaurant at night including proper storage and cleaning
• Occasional Food Running duties
• Participating in outside catering and other special functions
• Any duties that may be required due to the changing nature of our business
Experience Requirements:

Due to the wide range of responsibilities and anticipated high volume, we require all host candidates to be
highly skilled and similarly experienced. You will be required to attend the C.I. Government’s Sanitation
Seminar, even if you already have a certificate in this area, and achieve a passing grade. The ideal
candidate will be a motivated self-starter who requires little or no direction. They must work well under
pressure and be professional, cooperative, supportive, reliable, fun, positive, honest, knowledgeable,
extremely personable, agreeable and open to new ideas. Furthermore, it is absolutely essential for all of our
team members to possess a strong work ethic, a pleasant disposition and a team-orientated attitude.
Schedule Requirements:

This position requires flexibility in regards to shift scheduling. You are expected to work any shift including
days, nights, split shifts, weekends and holidays. Schedule requests are considered on a first come first
serve basis, however, the needs of the restaurant must come first. Only emergency requests are considered
during Season, holidays and special events.

Busser/Runner Job Description
Summary:
The ultimate goal of the Runner is to create “Raving Fan Guests”. You will be responsible for a wide
variety of tasks all to be performed with the sole purpose of exceeding guest expectations. You will be
given responsibility for assuring the highest quality of customer service, and for assuring the best dining
experience for each and every guest.
Responsibilities:
We serve fantastic drinks and food -- and we do it in a bright, clean, friendly, and fun place. To do this,
everyone here will work as a team. Each member of the team is dedicated to outstanding service. You
will develop new skills always working towards the goal of improving the service to our guests. The
following is a list of the work areas and types of jobs for which you may be responsible:
• Serving guests and solving all types of guest needs politely and pleasantly, and if necessary,
communicate guest request directly to the server or to the Manager on duty
• Replenishing miscellaneous condiment and dining supplies
• Delivering food and beverages to guests quickly in an organized, professional and courteous fashion
• To understand all facets of your job and to perform without the need for direction
• To be economical and efficient with your time
• Constant attention to keep all areas clean and presentable--including bathrooms
• Doing inventories and using a variety of check lists
• Assisting all front of house staff in an organized, professional and courteous fashion
• Bussing and resetting tables quickly in an organized manner
• Communicating and cooperating with all kitchen and front-of-house staff in a courteous and
professional manner
• Participating in outside catering and other special functions
• Any duties that may be required due to the changing nature of our business
Experience Requirements:
Due to the wide range of responsibilities and anticipated high volume, we require all service candidates
to be highly skilled and similarly experienced. You will be required to attend the C.I. Government’s
Sanitation Seminar, even if you already have a certificate in this area. The ideal candidate will be a
motivated self-starter who requires little or no direction. They must work well under pressure and be
professional, cooperative, supportive, reliable, fun, positive, honest, knowledgeable, extremely
personable, agreeable and open to new ideas. Furthermore it is absolutely essential for all of our staff to
possess a strong work ethic, a pleasant disposition and a team-orientated attitude.
Schedule Requirements:
This position requires flexibility in regards to shift scheduling. You are expected to work any shift
including days, nights, split shifts, weekends and holidays. Schedule requests are considered on a first
come first serve basis, however, the needs of the restaurant must come first. Only emergency requests
are considered during Season, holidays and special events.