Data Processing Associate.

Job Summary – The position is responsible for establishing all item costs for the company. In addition, the position is responsible for all import and export activities with shippers, and government agencies. This is a high-pressure position requiring a great deal of multi-tasking skills. Professional communications are to be maintained via telephone, face-to-face and email in all aspects of the job be it with internal or external customers.

Job Duties
• Report discrepancies and concerns to Data Processing Supervisor.
• Provide excellent customer service to our internal and external customers via email, phone and in person.
• Generate and distribute daily and weekly summary reports as assigned.
• Commit to standardization in existing processes and new processes as technology evolves.
• Enter data into our software applications and review the data to ensure accuracy.
• Identify and correct errors using quality control checks; reports, comparison and others not listed.
• Preparing, sorting, stamping and distribution of documents that are tasked to the Data Processing Department.
• Receive and process invoices for the accurate declarations made to Customs Online System (COLS)
• Resolve discrepancies in item information by obtaining additional clarification from relevant buyers, websites, and invoices.
• Respond to information requests from authorized members of Administrative Departments under the guidelines set forth for the department.
• Perform department related tasks; ordering office supplies, resupplying office consumables, filing of documents, and more as required by Department Manager.
• Resolve all discrepancies between invoice and manifest.
• Contribute to Data Processing Team by applying self-initiative for tasks not already assigned requiring action.
• Process post-entries in Retalix for both credits and debits and submit to Customs Online System (COLS)
• Generate regular, new item, sale, TPR, in-store special, discontinued and deleted batches in Power HQ.
• Process batches in Design-R-Label, Print Labs and all other printing applications used by Data Processing.
• Present flexibility in task assignment with marked comprehension of duties to carry out within the department.

Requirements
• Ability to read, comprehend, write, and speak English.
• Ability to perform basic Math.

• Proficient in Microsoft; Teams, Outlook, Excel, Word, OneNote and To-Do.
• Must be competent in usage of Google Chrome and Windows File Explorer.
• Ability to work independently and be self-motivated.
• Positive interpersonal skills.
• Consistently work 6-day weeks with varying hours as department needs dictate.
• Ability to follow instructions.
• Ability to work in largely diverse teams.
• Ability to timely multitask while working in a fast pace environment.
• Ability to work with diverse cultures and teams in a friendly, productive manner.
• Ability to sit for extended periods of time.
• Must have knowledge in Tariff codes and duties on the item
• Must have knowledge in Shipping classifications in order to process the invoice.
• Interest and willingness to learn and grow within the department.

Job Function- Company Standards

The essential duties and responsibilities of this position include but are not limited to the following.

1. Greet, Offer to Assist and Thank (GOT) all customers in a prompt, courteous and friendly manner throughout the store.
2. Play an active role in the company’s commitment to care, quality, value and service while upholding its vision, mission and culture points.
3. “Commit to the company’s motto “BETTER BECAUSE WE CARE” and work with other associates to build a strong department team.”
4. Effectively handle customer complaints and contact manager if necessary.
5. Observe and report to shift as scheduled or assigned by Department Supervisor and/or Manager.