Chief Steward.

Palm Heights is seeking an experienced and detail-oriented Chief Steward to oversee the stewarding operation across all Food & Beverage outlets, kitchens, events, and back-of-house areas. This leadership role is responsible for maintaining the highest standards of cleanliness, sanitation, equipment management, and operational support while ensuring compliance with health, safety, and hygiene standards.
The ideal candidate will be a hands-on leader with a strong commitment to organization, efficiency, and team development within a luxury hospitality environment.
Key Responsibilities
• Lead and supervise the Stewarding team across all kitchens, restaurants, bars, and event spaces.
• Ensure the highest standards of cleanliness, sanitation, and hygiene throughout all food preparation and service areas.
• Manage dishwashing operations, kitchen cleaning schedules, waste management, and deep-cleaning programs.
• Oversee inventory, storage, maintenance, and replacement of china, glassware, silverware, kitchen equipment, and operating supplies.
• Recruit, train, coach, and develop stewarding team members.
• Ensure compliance with all food safety, health, sanitation, and workplace safety regulations.
• Coordinate with Culinary and Food & Beverage leadership to support daily operations, banquets, special events, and activations.
• Manage staffing schedules, payroll administration, and labor controls.
• Monitor stewarding expenses and operating supplies to support cost-control objectives.
• Conduct regular inspections to ensure cleanliness and presentation standards are consistently maintained.
• Maintain a safe working environment and ensure proper handling of chemicals, equipment, and cleaning materials.

Qualifications
• Minimum 3 years of stewarding leadership experience within a luxury hotel, resort, or high-volume food and beverage operation.
• Strong knowledge of food safety, sanitation, and health regulations.
• Experience managing large stewarding teams in a fast-paced environment.
• Excellent leadership, organizational, and communication skills.
• Ability to manage labor costs, inventory, and operational budgets.
• Proficiency in scheduling and basic computer applications.
• Ability to work evenings, weekends, public holidays, and special events.