Cashier/Sales Assistant.

Our client, Another Chance Outlet, is a Caymanian-owned retail business specializing in the sale of new and slightly used clothing, kitchen wares, bedding, shoes, toys, and other household items. They are looking for a Cashier/Sales Assistant to help them on their business operation

Duties and Responsibilities:
1. Customer Service:
o Greet customers as they enter the store and assist them in locating items.
o Provide product information and recommendations to enhance the customer shopping experience.
o Handle customer inquiries, complaints, and returns in a polite and professional manner.
o Ensure customers are satisfied with their shopping experience and maintain a positive store environment.
2. Cash Handling and Transactions:
o Operate the cash register and process sales transactions accurately.
o Handle cash, credit/debit card payments, and gift card transactions securely.
o Ensure accurate change is given, when applicable.
o Maintain a balanced cash drawer and prepare cash deposits at the end of shifts.
3. Stock Management:
o Assist with stocking shelves and maintaining product displays.
o Ensure shelves are neatly organized and products are easy to locate.
4. Store Cleanliness and Organization:
o Ensure the store, including checkout areas, is clean, organized, and visually appealing.
o Keep the sales floor tidy and assist with maintaining a safe, orderly work environment.
5. Sales and Promotions:
o Promote store specials, discounts, and loyalty programs to customers.
o Upsell products and encourage additional purchases where appropriate.
o Support promotional activities and events to drive sales.
6. Team Collaboration:
o Collaborate with fellow staff members to ensure the smooth running of store operations.
o Participate in team meetings and contribute ideas for improving sales and customer satisfaction.
7. Compliance:
o Ensure compliance with the store’s policies and procedures.
o Follow safety and security protocols to prevent loss and ensure the safety of staff and customers.
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Qualifications and Requirements:
1. Education:
o High School Diploma or equivalent required.
2. Experience:
o Previous experience in retail, cashiering, or customer service is a plus. (6 months)
o Knowledge of POS systems, cash handling, and sales processes is an advantage.
3. Skills and Competencies:
o Strong interpersonal and communication skills.
o Ability to handle customer complaints or concerns in a tactful and effective manner.
o Attention to detail, especially when processing payments and handling cash.
o Basic math skills for handling transactions and giving accurate change.
o Ability to work in a fast-paced environment with a positive attitude.
o Flexibility to work evenings, weekends, and public holidays as required.
4. Language Requirements:
o Fluency in English (both spoken and written) is a must. Additional languages may be advantageous in a multicultural setting like the Cayman Islands.
5. Work Environment:
o Ability to stand for long periods of time.
o Physical ability to lift and move boxes or products (typically up to 30 lbs).
o Willingness to work shifts, including weekends and public holidays, depending on the store's operating hours.
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The working hours are Monday to Thursday 10:00AM to 7:00PM and Friday and Saturday 9:00Am to 7:00PM

Salary ranges to CI$8.75 to CI$10.00 per hour and it depends on the work experience.

Police Clearance and work references are essential to the role.