Performing opening duties such as setting tables, polishing glasses, folding napkins, and replenishing condiments.
Attending pre-shift and general meetings to update knowledge of special offers and stock-related issues, and to discuss service and product matters.
Assisting management and hosts to meet, greet, and seat guests, and issuing them food and wine menus.
Introducing yourself to guests and informing them of special offers and stock shortages before they select items off the menu.
Ensuring beverages are served swiftly and replenished continuously.
Ensuring accuracy when entering orders into the point of sale (POS) system.
Following up on food and beverage orders with the back of house (BOH).
Checking on guests to establish satisfaction with the product and overall experience and providing management with feedback.
Issuing guests with their check on request and greeting and thanking them sincerely on departure.
Performing closing duties such as sweeping and vacuuming and preparing linens for collection by laundry service.
Process customer orders and record them in the restaurant database.
Relay customers’ orders to the kitchen staff.
Ensure all orders are delivered to the customers promptly.
Accept cash and return the correct change.
Tally money in the cash drawer at the beginning and end of each work shift.
Place food orders in the appropriate bags and boxes.
Respond to customer inquiries, issue receipts, and record customer suggestions.
Qualifications:
Proven work experience in an upmarket or high-volume restaurant.
Completion of product knowledge training and written and verbal exams.
Basic mathematics skills for handling cash, change, and order calculations
Proficient in maintaining a solid customer base.
Excellent verbal communication skills.
Outstanding people skills.
Well-groomed, professional appearance.
Physically fit, agile, and dexterous.
Ability to stand and walk for extended periods.
Proficient time-management skills
Available to work shifts, extended hours, over weekends, and on holidays.
With a Clean Police record.
Must be able to lift 50lbs
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
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