Assistant Manager - Ops Analyst.

Harmonic is one of the largest independent fund administrators, delivering a range of services and technology to private debt, hedge funds, fund of funds, private equity funds, private banks, pension funds and family offices. With our experienced professionals and technology, we support a dynamic and complex industry characterized by new financial products, trading strategies and capital markets. Harmonic is service oriented and technology intensive providing comprehensive services and software that include operations outsourcing, custom development and technology for global investment managers.

Assistant Manager - Ops Analyst

Responsibilities for this position include managing the administration of Harmonic Loan Services records, updating financial records using Power BI and NetSuite, as well as completing international bank reconciliations and assisting with systems user setup and other ad hoc projects as required.

ESSENTIAL FUNCTIONS
Harmonic Loan Services – HPS Tax
- Maintain records of expected incoming receipts & payments for large tax payment batches
- Prepare external wire payments and internal account transfers
- Assist with ad hoc receipts and payments ensuring correct supporting documentation has been received
- Monitoring and sorting fax queue, analyzing incoming documents, categorizing them and ensuring the reach the appropriate team
- Coordination and tracking of internal deliverable management and approval processes; and Data management of files.
- Providing project support of a clerical nature to the project team
- Collate quarterly billing and assist with invoicing
- Prepare daily cash reconciliations within FM3 system
Internal Finance
- Update and prepare HFS Group Bank Balances on Power BI and send an update to Chief Financial Controller daily on email.
- Review daily bank movements, prepare csv file imports and allocate/ reconcile as appropriate
- Prepare monthly bank reconciliations on all Cayman and Canada accounts.
- Monitor Vendor inbox and enter all vendor invoices to NetSuite and save invoices to the appropriate folder for payment.
- Generate customer invoices on NetSuite and email to accountant.
- Prepare weekly payment summary
- Reconcile and report on complex vendor engagements across multiple entities, jurisdictions and currencies
- Maintain relevant ZohoCRM applications.

Other Responsibilities
- Participate in special projects
- Provide coverage for team members and support colleagues to ensure all work is completed
- Other job functions as required

JOB QUALIFICATIONS
- Qualifications: High school graduate with qualifications in finance, accounting, or book-keeping.
- Experience: 3+ years of experience specifically focusing on project administration, data analysis and finance. Experience within the fund administration space preferred
- Knowledge: Must have at least 2 years’ experience completing local and international bank account reconciliations
TECHNICAL REQUIREMENTS
- Solid working knowledge of all Windows applications with Excel to an advanced level.
- Must be proficient in NetSuite and Power BI, Zoho CRM and customer screening tools such as Word Check/Compliance, Thompson Reuters. PowerPoint and Sharepoint knowledge would be an asset
- Basic understanding and experience using FM3 software and/or fund accounting applications

GENERAL SKILLS & ABILITIES REQUIRED
- Strong Communication Skills: Demonstrates clear verbal articulation, active listening, writing for clarity and purpose, adapting messages to diverse audiences and providing and receiving constructive feedback
- Workflow and Problem-Solving Acumen: Understands standard procedures and task sequences, anticipates dependencies, and applies structured approaches to identify, analyze, and resolve operational challenges efficiently
- Self-Driven Productivity: Demonstrates intrinsic motivation and perseverance, managing workloads independently while maintaining consistent quality and meeting objectives without external prompting
- Meticulous Attention to Detail: Maintains vigilance for accuracy, spotting inconsistencies or errors in tasks, documentation, and communications, ensuring outputs are precise and reliable
- Relationship and Client Orientation: Builds and sustains professional connections, interprets stakeholder expectations, and responds with empathy, respect, and service-minded adaptability
- Time Management and Prioritization Skills: Allocates attention and resources effectively, balancing multiple responsibilities, adjusting plans proactively, and meeting deadlines under dynamic conditions
- Interpersonal and Sociable Engagement: Navigates people-facing environments with confidence, fostering inclusive collaboration, empathetic communication, and positive rapport with colleagues and clients alike
- Adaptability and Flexibility: Quickly adjusts to changes in workflows, client needs, or organizational priorities while maintaining performance, resilience, and solution-oriented focus
- Critical Thinking and Decision-Making Capacity: Evaluates situations methodically, considers alternative strategies, and implements practical solutions that balance organizational goals and operational constraints

SALARY and BENEFITS
- Salary USD$ 75,000 to $ 95,000
- Vacation – 25 days
- Standard Sick & Compassionate per law
- Pension – standard per law of 5% up to cap
- Health – 100% of employee only cost on a premier plan
- Annual discretionary bonus
- Relevant professional qualifications subscriptions covered up to US$1,500 per annum.
- Working hours, Job type, and location
o Hours: 8:30am – 5:30pm Monday to Friday
o Job Type: Full-Time permanent position
o Location: Full time in office – Cayman Corporate Centre