TOURS COORDINATOR.

Duties include:
• Promote Stingray City, snorkeling and fishing tours by delivering brochures to different locations.
• Plan and organize transportation arrangements, refreshments, etc.
• Arranges pre-tour briefings.
• Participate in tours to ensure delivery of excellent customer service and the clients’ safety.
• Conducts post-tour evaluations, and reports response.
• Prices tours and determine the cost and the revenue generated by the tours.
• Promotes and generates publicity by using social media.
Knowledge, skills, and abilities
• Knowledge of geography, Cayman culture/history and travel industry.
• Skill in negotiating to purchase the best service package.
• Skill in public relations and handling complaints.
• Skill in organization in order to coordinate several tours/excursions simultaneously.
• Skill in both verbal and written communication.
• Skill in sales and marketing.
• Knowledge of using credit card terminals and collecting payments.
• Ability to make accurate and fast decisions.
• Ability to pay attention to details.
• Math knowledge and the competence to use calculator.
Minimum Qualifications:
High school diploma or equivalent.
Over five years of experience in the tourism industry.
Excellent conversational skills.
Personable, humorous disposition.
At least one year with a Cayman Driver’s License.
The ability to speak more than one language is a plus especially English and Spanish
Vast knowledge of Cayman Islands History and Culture.