Position Summary
Oasis Batabano is seeking a dynamic and commercially-minded Gas Station Manager to lead our West Bay operations. While fuel is our primary draw for traffic, our Directors recognize that the Convenience Store (C-Store) is the engine of our profitability.
We are looking for a veteran of the fuel industry who understands that a gas station is, first and foremost, a retail destination. The successful candidate will be responsible for maximizing "inside sales" through aggressive merchandising, inventory management, and high-margin product growth, while ensuring the fuel forecourt remains safe, compliant, and efficient.
Key Responsibilities
1. Retail & Profitability Management (Primary Focus)
• Maximize "Inside" Margins: Drive sales in high-profit categories including food service, beverages, tobacco, and automotive essentials to offset slim fuel margins.
• Merchandising Excellence: Design and implement planograms that utilize high-traffic zones (near registers and end-caps) for impulse buys.
• Vendor Relations: Negotiate with local distributors to ensure competitive pricing, promotional allowances, and optimal stock levels.
• Shrinkage Control: Implement rigorous inventory auditing and loss prevention strategies to protect retail revenue.
2. Fuel & Forecourt Operations
• Fuel Inventory: Monitor daily fuel levels and coordinate with suppliers for timely deliveries to prevent "run-outs."
• Compliance & Safety: Ensure 100% compliance with Cayman Islands fire and environmental regulations.
• Price Monitoring: Monitor daily benchmark price shifts (WTI/Brent) and local competitor pricing.
3. Team Leadership & Customer Experience
• Training for Upselling: Recruit and train a team of Service Station Attendants to act as retail associates who actively suggest "add-on" items.
• Service Standards: Maintain a "Five-Star" level of cleanliness for the forecourt, C-store, and restrooms.
• Scheduling: Manage staff rosters to ensure coverage while optimizing labor costs.
Required Qualifications & Experience
• Minimum of 8–10 years of experience in fuel station management, with a proven track record in the retail/C-store sector.
• Deep understanding of retail accounting (GP calculations, inventory turnover, basket size).
• Familiarity with Health & Safety standards for fuel stations.
• Proficient in using POS systems to analyze daily sales reports.
Key Performance Indicators (KPIs)
• C-Store Sales Growth: Year-over-year increase in non-fuel revenue.
• Inside Margin %: Maintaining a healthy GP% across all retail categories.
• Inventory Accuracy: Low variance between physical counts and POS records.
• Customer Conversion: Percentage of "fuel-only" customers who make an "inside" purchase.
Compensation
• Monthly salary of CI$5,000 plus incentives.
• Health care and pension in accordance with the Cayman Islands Labour Act
Hours
• The gas station is open 7 days a week, 365 days a year between 5:00 am and 12:00 am. The gas station manager will be expected to work during these hours based on the needs of the business.
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
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