Duties:
Manage the daily operations of the Front Desk Department, supervise Front Desk staff, prepare departmental schedules, ensure compliance with company policies and guest service standards, resolve guest concerns, monitor room inventory and Front Desk operations, coordinate with other departments, and support the efficient operation of the Resort.
Requirements:
Minimum three (3) years of management or supervisory experience in front office or hospitality operations. Strong leadership, communication, organizational, and customer service skills required. Experience with property management systems and Microsoft Office preferred.
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
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