Destination Services Sales Coordinator.

Destination Services Sales Coordinator

Main point of contact for Group meeting planners in the Luxury hotel Market, coordination and execution of all of- property needs, host site/planning visits. Support Destination Services Sales Team (e.g., responding to client's emails, typing, conference calls). Prepare sales-related documents throughout the sales process (e.g., proposals, Estimates, Contracts,). Promote awareness of brand image internally and externally. Formulate marketing material and information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to The Ritz Carlton. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about on and off-property facilities/services (e.g., hours of operation, maximum and minimum capacities, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests.

The Ideal Candidate would have:
* More than two (2) years in luxury experience within a 5 star hotel is required
* Excellent communication skills, oral and written, in English
* Flexible schedule; including weekends and public holidays.
* Enjoys contributing to teams, by accomplishing results of Department
* Focusing on overall Meeting & Special Event Divisional Goals.
* Knowledge of software (MS Office), possesses & systems knowledge (Delphi, Opera, eDestin, MICROS) would be a plus.
* Be able to work within a cohesive team and work with minimal supervision
* The ability to assist in establishing sales objectives by forecasting and developing annual sales quotas for department; projecting expected sales volume and profit for existing and new products.
* Ability to support the operations team in off-property executions of activities, transportations and dining