Greet passengers and assist them with the check-in process, including verifying travel documents, issuing boarding passes, and tagging luggage.
Provide information on flight details, baggage policies, and security procedures.
Handle special requests such as seat assignments, wheelchair assistance, and upgrades.
Ensure compliance with airline and airport regulations, including verifying identification and travel documents.
Assist with resolving customer concerns, rebooking flights, and handling disruptions such as delays or cancellations.
Work closely with security personnel and airline staff to ensure smooth boarding operations.
Maintain a professional and friendly demeanor while managing high passenger volumes and challenging situations.
This vacancy is listed on WORC, the Cayman Islands government job portal. Applications go through the official channel.
Open on the WORC portal →Schooner watches every job posted in Cayman, not just WORC — recruiters, employer career pages, classifieds. It scores each one against your background and drafts the application, in a chat thread. Free for seekers, private pilot for now.
Join Schooner's waitlistSchooner is in a private pilot. Leave your email and we'll invite you as we open more places.
This joins Schooner's pilot, not the application for the Customer Service Agent role — that still goes through WORC.
That doesn't look like an email address — mind checking it?
We'll only use this to invite you to Schooner. Privacy
We'll be in touch as we open more places.