Banquets Office Coordinator.

Banquets Office Coordinator
Prepares all event documentation and coordinates with group sales and/or catering sales, hotel departments, and customer to ensure consistent, high level service throughout pre-event, event and post event phases of restaurant events. Assist in monitoring the guests’ needs and all phases of the operation. Comply with quality assurance expectations and standards.

Monitor the performance of others to ensure adherence to quality expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Assist other departments when needed to ensure optimum service to guests. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Perform other reasonable job duties as requested by Supervisors.

The Ideal Candidate must have:

Excellent verbal and written communication skills in English

Experience in banquet operations (preferably)

Ability to multi-task and work in a fast pace environment

Excellent computer skills in Excel and Word

Excellent customer service skills

Ability to work with a diverse team

Able to work on evenings, weekends and holidays

Flexible work schedule

Previous hotel experience in a luxury resort (preferred)

Previous banquets experience (preferred)